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Frequently asked questions

Find answers to common questions about ASU’s flexible pathways to college, designed to make higher education accessible and convenient for all learners.

About

What are ASU Universal Learner Courses?

Arizona State University offers an expanding list of open-access courses taught by ASU faculty and available for people who are not formally admitted or enrolled at ASU. Universal Learner Courses (or ULCs) often satisfy general studies requirements or are common prerequisites across a variety of majors.

Is this the same course I would take on campus?

Yes, Universal Learner Courses provide a course experience that serves diverse learner audiences and features active learning and project-based assessment. These courses are evaluated and designed by ASU faculty to align with the same courses on campus and feature the same faculty.

Registration

How do I register?

You can register at ulc.asu.edu by clicking on the “Register” button.

Do I have to apply to ASU?

No, anyone who is not enrolled at ASU can take Universal Learner Courses.

If you are planning to pursue a degree at ASU, we highly recommend that you submit an application as soon as possible so that your transition into ASU upon completion of the program is a seamless experience and we can better support you.

Can current ASU students take these courses?

Admitted, degree-seeking ASU students cannot take ULCs as they are designed for learners who are not yet enrolled at ASU. Included in the tuition are student support services specifically designed to help currently enrolled students persist toward their goal of graduation. If you are an admitted ASU student, please refer to the ASU Course Catalog for available courses.

Can high school students take these courses?

Yes, any learner with an internet connection and a valid ID (or birth certificate, for learners under 18) can take these courses and earn credit, including high school students.

How do I verify my identity?

ULC learners are required to authenticate their identity before their course begins with a live photo and an approved form of photo identification. This includes government-issued IDs, school IDs, or birth certificates for learners under 18. Your photo ID must match the name associated with your ASU account.

If you’re under the age of 18, you may provide a birth certificate to begin the course, but if your course requires proctoring, a government-issued ID is required to take the exam and complete the course.

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Courses

When do I need to be online for my courses?

Universal Learner Courses are asynchronous which means they do not have any live content. While there are weekly due dates in most courses, you can complete the coursework when it is convenient for you. Some courses hold live office hours with instructors, but these are not required and the content is recorded and posted in the course to view whenever works best for you.

Do I need to order any textbooks or materials?

No, you do not need to order any textbooks or materials. All materials are provided when the course opens.

How can I get academic support in my courses?

Visit the ULC Online Study Hub for academic support. You will need to use your ASU Gmail to access.

How do I access my ASU Gmail account?

Sign in to your My ASU and select the Gmail shortcut link located in your shortcuts list. If you don’t see the Gmail shortcut link select View More and select Gmail from the drop-down. You can also access your ASU Gmail by going to email.asu.edu. If you are unable to access your Gmail, please contact ulcourses@asu.edu.

If I unenroll, will it appear on my transcript?

No. There is no risk to your academic record with Universal Learner Courses since you don’t pay to add them to your transcript until you choose. If you find that now’s not the time for you to take a course, you can easily unenroll at any time on your learner dashboard.

What does on-demand and session-based mean?

On-demand is a course you can start today that can be completed at your own pace. You must spend a minimum of 6 weeks enrolled in the course and have 1 year to complete it. Session-based is a course with a specific start date and the structure of a cohort with other learners and due dates.

Is on-demand or session-based right for me?

Not all courses are available in both formats but we encourage learners to enroll in session-based courses whenever possible. We find that learners are more successful in session-based courses where they can move through the course material with other learners and have due dates for assignments. On-demand courses are best for learners who have to take long absences from internet connectivity or high school students that use these courses for dual enrollment.

How long do I have access to the course?

You’ll have access to the course materials (readings, videos, presentations, etc.) for 2 weeks after the course ends for all session-based courses and on-demand courses will be closed upon request for academic credit.

Payment

How much are Universal Learner Courses?

You’ll pay a $25 course enrollment fee to reserve your place in the course. If you’d like to add the course to your ASU transcript for college credit, you’ll need to pay a fee of $400 following the completion of your course if you are satisfied with your grade.

Are there any hidden fees?

No, we only have two fees associated with our courses:

• $25 course enrollment fee
• $400 to add it to your ASU transcript for college credit (This fee is paid at the end of the course if you are satisfied with your grade.)

Can I get financial aid?

Although Universal Learner Courses aren’t eligible for federal financial aid, you can register for just $25 per course. This low cost makes higher education accessible without loans or debt. After passing your course, you have up to one year to add the credits to your ASU transcript for $400 per course.

Should I complete a FAFSA?

If you are using Universal Learner Courses to earn admission to ASU, yes. We recommend completing a FAFSA when you are nearing the end of your Earned Admission courses, before you are admitted to ASU. Learn more about submitting your Free Application for Federal Student Aid (FAFSA) here.

I enrolled in a course that I am no longer interested in taking. Can I get a refund?

You may unenroll from ULCs at any time without impacting your academic record. If you unenroll within 10 calendar days of the course start date, you will automatically be issued a refund of the $25 enrollment fee. You may only receive one automatic refund per course. If you need to unenroll from a course a second time, please contact support at ulcourses@asu.edu. Refunds will not be issued for the purchase of ASU credit.

Are these courses covered by military benefits?

These courses are not currently covered by any military benefit.

Where can I get a 1098-T tax form?

You may request a 1098-T from Student Business Services via email at taxcredits@asu.edu or phone at 1(855)278-5080. ULC learners cannot access 1098-T information from their My ASU page.

Can I use my employer’s “tuition reimbursement” toward Universal Learner Courses?

It depends on the employer. Some ULC participants have successfully gotten their credits reimbursed by their company, so it won’t hurt to ask! It’s always best to talk with your HR department before you attempt to convert, and be sure to mention this is real college credit provided by Arizona State University.

College credit

How do these courses appear on my transcript?

These courses appear identically to a course you would take online or on campus as an enrolled ASU student. Once you complete a course and purchase the credits, it can take up to 14 business days for the course to appear on your official ASU transcript. Learn more about requesting an ASU transcript here.

How long do I have to add a course to my transcript?

You have one year from the date you complete your course to purchase credit. You can see the exact date on your learner dashboard next to the course button that says “Add to transcript.”

I’m not happy with the grade I earned in my course. Can I take it again?

Yes! You may enroll in the course the next time it is offered. However, on-demand courses cannot be reset. You may take the course the next time it is offered in a session-based format or wait until a new version of the on-demand course opens on July 1, the beginning of ASU’s fiscal year.

How can I tell if I already have credit from another institution?

You can use the course search function of the Transfer Credit Guide to find the course you took to determine if and how it might apply.

Can I take a Universal Learner Course to replace a grade from another institution?

No. If you have already completed a course, taking the same course with ULC will not replace the grade you earned at another institution.

How do my previous Universal Learner Courses align with the new ASU Gold Credit Designations?

All ULCs that had a Maroon credit designation also have a Gold credit designation. That means courses you have taken previously with ULC will still apply to ASU major maps. Courses can fulfill requirements in both General Studies Gold and General Studies Maroon. Incoming ASU students will be required to meet the General Studies Gold requirements. More information about these changes can be found on the Provost general studies page.

How soon can I get credit for an on-demand course?

3 and 4 credit on-demand courses will become available to add to your transcript 6 weeks after enrollment. 2 credit courses can be added after 4 weeks and a 1 credit course can be added after 2 weeks.

During which session will an on-demand course appear on my transcript?

An on-demand course will appear on your transcript in the session you complete the course. Course attendance dates will be listed on your transcript. If you are on the cusp of two sessions and need to confirm the date of completion or beginning/end of a session, please contact our support team at ulcourses@asu.edu.

Can Universal Learner Courses count toward NCAA eligibility?

High school students interested in using ASU Universal Learner Courses to meet NCAA core-course requirements should consult with their high school counselor or registrar. The high school is responsible for determining whether a Universal Learner Course can be categorized as dual enrollment, included in their curriculum, and reported to the NCAA as part of the student’s academic record.

Degree programs

What is Earned Admission?

Earned Admission provides a path for people at every stage of their career to earn a degree from Arizona State University. Anyone not currently enrolled at ASU can participate in Earned Admission by taking Universal Learner Courses. If you want to work towards a degree at ASU and aren’t ready to fully commit to university due to financial or scheduling reasons, Earned Admission is for you. To learn more about Earned Admission, please visit ea.asu.edu.

Do I need a high school diploma or GED to earn admission into Arizona State University?

Yes, you need a high school diploma, GED or Affidavit of Completion of Secondary School Education to earn admission into ASU. This is part of the materials required on the ASU application. You can see all of the materials required here.

Can I use CLEP, AP, DANTES, or other national tests towards my Earned Admission requirements?

No. However, national tests may be used for college credit once you are admitted to the university. Learn more about how your test credits may transfer here.

I already know which major I’d like to pursue. How can I find out which courses I should take?

Universal Learner Courses are general education courses that satisfy common requirements across a wide variety of degrees. To ensure each course you are taking counts specifically towards your degree of interest, we highly encourage you to find the major map of the degree you plan to pursue. Typically, you can find this by going to degrees.asu.edu, finding your degree, scrolling down to the courses section, and clicking on the “view full major map” link.

What if I’m uncertain about what degree to pursue?

If you’re currently unsure of your degree of interest, ASU offers the me3 career exploration tool to help you discover degree programs you may be interested in.

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Certificates

How do I get started?

It’s easy! Begin completing the courses listed on the specific certificate page. Many certificate courses offer an on-demand option so you may begin at any time. Once you successfully complete and purchase all the courses required for a given certificate, you will receive an email containing your certificate with the ASU logo, your name and the name of the certificate you completed, along with transferable college credits.

How long does it take to earn an ASU certificate?

Certificates consist of 3-6 courses, and learners typically take 1-2 classes at a time. The average completion time of each course is 8 weeks.

How do these courses appear on my transcript?

These courses appear identically to a course you would take online or on campus as an enrolled ASU student. Learn more about requesting a transcript here.

Is there a minimum GPA requirement for earning an ASU Certificate?

No, there is no minimum GPA requirement for certificates. However, If you’re using these courses to earn admission to ASU, you must pass each course with a C or better and have at least a 2.75 GPA to earn a certificate.

What happens if I enroll but don’t finish the requirements?

While we hope everyone who enrolls will complete their certificate, there are no negative repercussions if you cannot finish the courses. ULC offers the opportunity to try college courses with low cost and low risk. Keep in mind, if you are having challenges with the coursework, tutoring is available to ensure you successfully complete the program. Visit the ULC Online Study Hub for academic support.

Do I need to purchase all courses in the certificate to receive an ASU Certificate?

Yes, to receive an ASU Certificate, you must add all of the courses to your transcript by purchasing the credits before receiving the credential. However, you have up to one year after completing each course to pay the credit fee.

Do ASU Certificate courses go towards admission into ASU if I take them while attending high school?

No, the courses will not count toward Earned Admission for high school students. However, it is a great way to get a credential that you can put on your resume while on your way to pursuing a bachelor’s degree.

Can I use my corporate partner benefits for ASU Certificate courses?

Before enrolling in ASU’s Certificate programs, we recommend you check with your employer to confirm participation. Most corporate partners will not cover the cost of courses beyond what you need to be admitted.

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International learners

Can international learners take these courses?

Yes, with a few exceptions: learners cannot be located in a country that has restrictions of applicable embargoes and sanctions issued by the U.S. government. Learners hoping to use Universal Learner Courses for ASU admission would need to complete the application for international students.

What are the English language requirements?

Universal Learner Courses can be taken without proof of English proficiency. If you’re interested in applying for a degree and English is not your first language, ASU requires proof of English language proficiency. Check accepted English language tests here.

Do international students pay taxes?

International students who do not enter the U.S. to complete their studies are not required to pay federal taxes for their education. ASU Online students living outside the U.S. aren’t able to obtain a visa to travel for the purpose of school. Those who don’t possess a U.S. visa for other purposes will select the option “JN-No-120 issued by ASU” in their applications.

Technical support

What laptop/setup do I need to take these courses?

Learn more about our technical requirements here.

I just registered and I can’t log into my dashboard. Help!

First, we suggest making sure this is not related to the ASURITE syncing timeline. As a refresher, it takes 2-3 business days to receive your ASURITE. Then it takes 24 hours to activate your ASURITE. Then, after that 24 hour period, you can use your ASURITE to login.

If after this time period, you’re still having issues, please do reach out at ulcourses@asu.edu.


What is two-factor authentication?

Two-factor authentication protects you and your data by using a combination of your password (something you know) and a device that you own (like a phone) to access ASU systems. This is required for both login and exams. Learn more about Duo two-factor authentication here.

Can I access my Universal Learner Courses through the ASU Canvas App?

No, you cannot access your ULCs through the ASU Canvas app. While both ASU Online Courses and Universal Learner Courses are both offered on the Canvas platform, they are in different instances.

My parents would like access to my academic information. How can I grant them access?

Once you enter the postsecondary education world, you have the choice to share some or all of your FERPA-protected information, regardless of age. If you would like to provide access to parents or guardians, you can explicitly authorize it via My ASU Parent Guest Access.

How can I update my contact information?

Visit the profile tab on your learner dashboard to update your name, contact information, or demographic information.

How do I appeal a proctored exam?

You can email the support team with an explanation of the reason you failed proctoring. You have 75 days to make this appeal.

Have questions? We’re here to help!

Support Coaches are available Monday through Friday, 7 a.m. to 6 p.m. MST.

Feel free to leave messages after business hours — we’ll follow up with you as soon as we’re back online. 

Phone

844-448-7707

Email

ulcourses@asu.edu

Live chat

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Please select one of the options below:

Universal Learner Courses for high school students

Universal Learner Courses for adults/college students