The Google IT Support Certificate at ASU

A practical path into the technology workforce

The Google IT Support Professional Certificate at ASU combines Google’s industry curriculum with ASU course credit. The program delivers 12 transferable college credits across five sequential ASU Universal Learner Courses (ULCs) and a co-branded certificate from Google and ASU. You can begin learning immediately, at low upfront cost, and decide about transcripted credit as you progress.

This offering is part of ASU’s Universal Learner Courses catalog — online courses open to learners of all ages. You can use the certificate to prepare for entry-level IT roles, apply credits toward a degree, or both.

How the program works and the cost model

We follow the Universal Learner Courses “learn first, decide later” approach.

• Register for $25 to start each course. That first $25 gets you immediate access to course materials and instruction.
• Course credit conversion is optional. After you complete a course and confirm your grade, you choose whether to add the credit to your ASU transcript for a conversion fee.
• First-course credit is covered. ASU covers the conversion fee for the first course in the sequence (Business Technology Fundamentals). For the remaining four courses, the conversion fee is $400 per course.
• Total program cost for credit: $1,725 if you convert all five courses for credit (includes the $25 starts and the conversion fees as billed). You never pay the full program price upfront; you pay as you progress.

Quick cost summary (start + credit conversion per course)

• CIS 194 — Business Technology Fundamentals: $25 to start; $0 conversion fee (ASU covers).
• CIS 194 — Computer Networking in Organizations: $25 to start; $400 conversion fee.
• CIS 194 — Operating Systems Management for Business: $25 to start; $400 conversion fee.
• CIS 294 — System Administration and IT Infrastructure Services: $25 to start; $400 conversion fee.
• CIS 394 — Introduction to IT Security in an Organization: $25 to start; $400 conversion fee.

Total to start all five courses: $125 ($25 × 5)
Total conversion fees if you add all five for credit: $1,600 ($0 + $400×4)
Total program investment for 12 credits: $1,725

Curriculum and outcomes

The certificate consists of five sequential ULCs that together represent 12 ASU credit hours and a professional certificate co-branded by ASU and Google. Each course pairs Google’s employer-informed curriculum with ASU academic standards and assessments.

Sequence and focus

1. CIS 194 — Business Technology Fundamentals
   Introduces hardware, software, and customer service fundamentals. ASU covers the credit conversion for this course. ($25 to start, $0 conversion fee)
2. CIS 194 — Computer Networking in Organizations
   Covers networking concepts including the five-layer OSI model, DNS and cloud basics. ($25 to start, $400 conversion fee)
3. CIS 194 — Operating Systems Management for Business
   Focuses on Windows and Linux management, file systems and command-line tasks. ($25 to start, $400 conversion fee)
4. CIS 294 — System Administration and IT Infrastructure Services
   Teaches fleet management, directory services and backup strategies. ($25 to start, $400 conversion fee)
5. CIS 394 — Introduction to IT Security in an Organization
   Introduces cybersecurity fundamentals such as encryption and authentication. ($25 to start, $400 conversion fee)

What you gain

• An industry-recognized, co-branded ASU & Google certificate
• 12 ASU credit hours recorded on an official transcript when you convert courses for credit
• Entry-level preparation for IT support roles and connections to Google’s employer network

College credit, transcript and transfer details

These credits are official ASU credits and appear on a standard, regionally accredited transcript. They can be evaluated for transfer by other accredited institutions. If you plan to use the credits toward a degree elsewhere, confirm transfer policies with the receiving institution.

Admission pathway for adult learners (22+)

For learners age 22 and older, the program offers a performance-based pathway to ASU admission. If you complete all five courses in sequence and achieve a cumulative 2.75 GPA, you meet the aptitude requirement for general admission to ASU. This pathway does not replace formal admission review for specific programs; learners should consult ASU admissions policies for details and confirm next steps with admissions advisors.

How to get started

1. Create an account in the ASU Universal Learner portal.
2. Complete identity verification.
3. Enroll and pay $25 to start CIS 194 — Business Technology Fundamentals. (ASU covers the conversion fee for this course.)
4. Complete coursework, review your grade, and decide whether to convert the course credit.
5. Repeat steps for the next four courses to complete the certificate and the 12-credit package.

You pay only for what you convert to credit. The total program investment when all five courses are converted is $1,725.

Who this certificate is for

This sequence is designed for learners who want a practical entry into IT, including:

• Career changers targeting entry-level tech roles
• Recent graduates seeking practical IT skills and credits
• Working adults balancing learning with other commitments
• Learners who value a pay-as-you-go model and transcripted credit when ready

FAQs

How much does the program cost to start?
Each course requires a $25 registration to start. You can begin learning without an upfront tuition commitment.

What is the total cost for the 12-credit program?
If you convert all five courses for credit, the total program investment is $1,725.

Why is the first course credit free?
ASU covers the conversion fee for the first course to reduce upfront risk and let learners experience the curriculum before deciding on credit.

Do these credits transfer?
They are ASU credits on a standard transcript and can be evaluated for transfer by other accredited institutions. Transferability varies; check with the receiving school.

Does completing this certificate guarantee a job?
No program can guarantee employment. The certificate combines a Google curriculum and ASU credit to prepare learners for entry-level IT roles and connect them with employer networks.

How does the admission pathway work for adult learners?
Learners age 22+ who complete all five courses with a cumulative 2.75 GPA meet ASU’s aptitude requirement for general admission. Consult ASU admissions for program-specific requirements.

Next steps

Explore the Google IT Support Professional Certificate course sequence in the ASU Universal Learner Courses catalog, or visit the Google IT certificate page to begin.